There are multiple levels of government: federal, provincial and municipal.
Municipal governments in Ontario include county elected representatives and municipal representatives–and also the administration of each county’s departments. Then there are the municipalities within that county.
There are official agencies of all kinds, including police and courts.
There are many organizations that are relevant relating to long term care homes and retirement homes, unions of related professions, hospitals, doctors, nurses, medical centers, etc.
Also there are many academic institutions, libraries and businesses of all kinds, including pharmacies.
There are professionals of all kinds, including lawyers and religious leaders.
There are friends, family members and everyone else.